Who we are
YUI Japanese Dining ("YUI", "we", "our", or "us") operates the restaurant and website. This Privacy Policy describes how we collect, use, and protect personal information you provide when visiting our website, making a reservation, or contacting us.
Information we collect
We collect only what is necessary to serve you:
- Reservation details — name, email, phone number, party size, date, time, and any special requests or dietary notes.
- Contact enquiries — any information you include when writing to us via email or our contact form.
- Website usage — anonymous analytics data (pages visited, session duration). No personally identifiable data is collected through analytics.
How we use your information
Your information is used solely to:
- Confirm, manage, and communicate about your reservation.
- Respond to enquiries, feedback, or special requests.
- Improve the quality of our service and website experience.
- Send occasional updates if you have opted in — unsubscribe at any time.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data retention
Reservation data is retained for up to 12 months to assist with future bookings and service personalisation. Contact enquiry records are kept for 6 months. You may request deletion of your data at any time by writing to konnichiwa@yui.com.
Cookies
Our website uses minimal, privacy-respecting cookies — primarily for anonymous session analytics and to remember your preferences within a single visit. We do not use advertising or tracking cookies. By continuing to use the site, you consent to this minimal cookie use.
Your rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise any of these rights, please contact us at konnichiwa@yui.com. We will respond within 10 business days.
Security
We take reasonable technical and organisational measures to protect your data. Reservation enquiries sent via email are transmitted using standard encryption protocols. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top will reflect the most recent revision. Continued use of the website constitutes acceptance of the updated policy.
Contact
If you have any questions about this policy or how your data is handled, please write to us at konnichiwa@yui.com or call +91 89517 65556.